Work tool
Less repetition. More attention to what actually needs to be solved.
I created Atende Rápido to reduce repetitive activities during customer interactions. The idea was to bring texts, commands, and sequences together in a tool that could support the user regardless of which system they were using.
In everyday work, it reduces the need to search for response templates, copy information from different places, and manually repeat the same sequence of actions.
Organization of frequently used texts and replies
Execution of configurable sequences
Use in customer service systems, emails, and documents
Module-based configuration
Runs from the Windows system tray
Access