← Back to projects

Product

ConectFlux

Customer relationships without losing the context of each conversation.

A platform that began as a way to reconnect with contacts and evolved into a system for organizing sales, appointments, and customer service through WhatsApp.

What it does

Key features

  • WhatsApp contact and conversation organization
  • Customer reactivation and opportunity tracking
  • Scheduled contacts and customer interactions
  • Customer service dashboard with conversation history and context
  • Quick replies and multi-user access
  • Real-time conversation updates
The story behind the project

Why I built it

ConectFlux began with a very personal need. As a musician, I had many contacts at bars and restaurants where I had previously performed or started conversations. I wanted a better way to reconnect, present my work again, and find new opportunities without losing the context of each relationship.

How the idea evolved through use

The idea took a new direction when people close to me who worked in clothing stores and retail also became interested in the tool. I realized that the same organization could support teams in managing customer relationships. What began as a way to organize my own work became a product for different businesses and teams.